Hermitage Reviews

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From 79 reviews
Dr. C
Dr. C

Oakwood Cleaners has an unparalleled staff. My order was ready as promised. Each item was exceptionally cleaned and appropriately stored for pickup. They are pricier but given their exceptional care and due regard for our environment, …

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Meda Hester
Meda Hester

The phone lady at Oakwood Cleaners in Hermitage was so good to explain their services to me, as I am a new customer. She gave me the exact timing they needed for me to leave four coats for their specialized cleaning.

The gentleman at the …

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Response from business owner

Hello Meda. Thank you so much for taking the time to give us this review. It makes me so happy to hear that you were taken care of so wonderfully! I will certainly share this with our staff. Sincerely, Rhonda

via Google
Jeff Carmo
Jeff Carmo

Best place to get clothes dry cleaned without having to worry about them getting messed up. Great service and friendly staff

Response from business owner

Hi Jeff. Thank you so much for sharing your experience with others! Much appreciated, Rhonda

via Google
Ruth Wharton
Ruth Wharton

Fantastic service cleaning and restoring an heirloom sweater 👌 Very attentive to detail. Keep me informed of progress on my item. Love them.

Response from business owner

Ruth, thank you so much for taking the time to review us and let others know about your experience. We appreciate you and look forward to helping you again. ~Rhonda

via Google
André Bell
André Bell

They professionally cleaned my white jacket in full, making it pretty much brand new.

Response from business owner

We love hearing this Andre! Thank you so much for the review. We look forward to the next time. ~Rhonda

via Google
Nancy Otto
Nancy Otto

Cleaning

Response from business owner

Hi Nancy. Thank you so much for taking the time to review us with 5 stars! We appreciate you. ~Rhonda

via Google
Jane Anne Gibbs
Jane Anne Gibbs

For garments and materials that are important to you, Oakwood Cleaners is the only place to take them for cleaning. I’m very impressed by their concern for my garments and their commitment to “green” cleaning in their business.

Response from business owner

Thank you so much Jane for taking the time to share with others your experience at Oakwood Cleaners. We appreciate you and look forward to helping you again.

Rhonda

via Google
Rachel Hewlett
Rachel Hewlett

My wedding dress was basically black around the bottom. It rained on our wedding day and we were in a field/mud/grass… I even took my dress to Montana (dirty) to take honeymoon pics in the outdoors again, the week after the wedding… where …

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Response from business owner

Oh Rachel, thank you so much for sharing your experience with others about your wedding dress cleaning. It was so great that you got double use out of your dress and that we had the opportunity to bring it back to like new condition. Sincerely, Rhonda

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Mac2Nyte
Mac2Nyte

I have used clothes cleaning services nationwide for 62 years. Without a doubt Oakwood Cleaners is one of the finest operations I have conducted my business with in all facets of the laundry & clothes cleaning industry. From intake to …

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Response from business owner

Thank you so very much for taking the time to let others know how you regard Oakwood Cleaners. I have shared your review with our staff and so appreciate your compliment. ~Rhonda

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Heidi Goforth
Heidi Goforth

Oakwood Cleaners does an amazing job cleaning my clothes and pressing them! I am a firm believer and you get what you pay for

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S P
S P

They’re dry cleaning services were excellent as well as their customer service.

Response from business owner

Thank you so very much for taking the time to review us and let others know about our services! ~Rhonda

via Google
Xrystina Bicoy
Xrystina Bicoy

If I could give Oakwood Cleaners 100 out of 5 stars, I would. Oakwood Cleaners took on a HUGE project of both restoring and tailoring my vintage 61-year-old, 3rd generation wedding dress and turned it into the most beautiful heirloom dress …

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Terry Brasfield
Terry Brasfield

Excellent and professional service!

Response from business owner

Hi Terry. Thank you so much for taking the time to review us. Much appreciated, Rhonda

via Google
Teri Cayler
Teri Cayler

I use Oakwood for cleaning and alterations! Friendly, easy and affordable!

Response from business owner

Hi Teri. Thank you so much for taking the time to review us! We look forward to helping you out again soon. ~Rhonda

via Google
Lisa Austin
Lisa Austin

I had a very old fragile piece that needed cleaning. Oakwood wanted to be sure they would be able to clean it without harming it. They sent it to their experts and did a superb job. Also their staff that help you are so very nice. Plus they…

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Response from business owner

Thank you so much Lisa for giving us the opportunity to take care of your tapestry! We look forward to helping you again.

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Hannah H.
Hannah H.

Removed a tricky stain off a sports coat and repaired the pocket. Very fast service.

Response from business owner

Thank you so much for taking the time to let others know about your experience Hannah. We look forward to helping you again soon. ~Rhonda

via Google
Beth Ritchason
Beth Ritchason

Cleaned our daughters wedding dress with great detail and exquisite care!

Response from business owner

Oh my gosh Beth. Thank you so much for the wonderful review! ~Rhonda

via Google
Wanda Jackson
Wanda Jackson

The service is great!! Jeremiah is great!! They found money in my Husband pocket and it was returned!! That’s what I could trust!!And Gods staff!!Thank you all!!🙏🏾🙏🏾❤️❤️

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Kevin Blades
Kevin Blades

Great service. Great customer relations.

Response from business owner

Thank you so much Kevin. I will share your comments with our staff! Rhonda

via Google
Sandra Warfield
Sandra Warfield

Have Vintage linen tablecloths from Beirut, Lebanon. Had some stains and discoloring. I was amazed when I picked them up. They were bright and white with no stains. Pressed with a bow around them. Very impressed. May a bit more $. Well …

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Morgan Branch
Morgan Branch

It was a very nice experience. The employees were polite and friendly and gave me an estimate of the cost of the dry cleaning. I was text when the item was ready. I will use the service again.

Response from business owner

Thank you so much for letting others now about your experience at Oakwood Cleaners. We do look forward to seeing you again soon!

~Rhonda

via Google
Nicola Stanley
Nicola Stanley

My cocktail dress dry-cleaned by Oakwood Cleaners. I chose to drop off and pick up the dress in 5 days time. I was very pleased with the results. The multiple pleats on the dress were crisp and in alignment, there were no fumes or heavy …

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Response from business owner

Thank you so much Nicola, for taking the time to review us and let others know about your experience. We look forward to seeing you again soon. ~Rhonda

via Google
Sloan Sparkman
Sloan Sparkman

Wonderful customer service…friendly, professional, informative, accommodating and a fabulous cleaning of a winter black coat full of dog hair. Coat looked brand new when I got it back!

Definitely recommend Oakwood Cleaners and absolutely …

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Response from business owner

Thank you so much Sloan for sharing your experience with others! We love that we could get your coat looking brand new again. ~Rhonda

via Google
Patty Brinkley
Patty Brinkley

Oakwood cleaners does a great job. They take care of your clothes. Never lost an item. They go above and beyond to recognize small stains or area that need extra cleaning and on top of that they pick up and deliver free of charge twice a …

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Response from business owner

Thank you so much Patty! We really appreciate your kind words. ~Rhonda

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David Stephens
David Stephens

There is none finer than Oakwood Cleaners and believe you me, I've tried them all during my career. Very pricey but simply put, they go more than the extra mile in cleaning techniques to deliver you great results. Most cleaners destroy …

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Response from business owner

WOW! Thank you so much for that wonderful review David. I know this will help other know what we can do for them. I will share this with the staff.

Rhonda

via Google
Lee Harmon
Lee Harmon

Great service and did it expeditiously!

Response from business owner

Thank you so much Lee!

via Facebook
Donna Mcdaniel
Donna Mcdaniel

Best laundry I’ve ever used! Real professionals! Try it you will be amazed !!

Response from business owner

Thank you so much Donna, for this amazing review! We look forward to helping you again. ~Rhonda

via Google
Beth Hooker
Beth Hooker

Oakwood Cleaners is the only cleaners that completely cleans and cares for my silks and velvet clothing. Then delivers it to my home.

Simply the best!!!

Love you all and Merry Christmas!

Response from business owner

Thank you so much Beth for your wonderful review of our services! It makes us very happy to know you are pleased with what we do for you. Merry Christmas and wishes for a healthy, happy New Year.

Rhonda

via Google
Pam C
Pam C

I trust your service completely!

Kathy Best
Kathy Best

Environmentally friendly dry cleaning.

Exceptional service and dry cleaning. Delivery available.

Response from business owner

Hi Kathy. Thank you so much for taking the time to review us. We appreciate you and look forward to serving you again. ~Rhonda

via Google
Kathy Bass
Kathy Bass

They do a beautiful cleaning on sweaters and silk.

Response from business owner

Thank you, Kathy! We use the GreenEarth Cleaning process not only because it's better for our planet, but it's also just better for clothes. It cleans garments gently without damage to even the most delicate fabrics. We're so happy to know you were pleased with the care of your sweaters and silk, and we look forward to serving you again soon!

via Facebook
Suzanne Binkley
Suzanne Binkley

Always great service and special care to our clothes. Personal always friendly and helpful!

Response from business owner

Thank you, Suzanne. It's always our pleasure serving you, and we hope to see you again soon!

via Facebook
Asia Farmer Moore
Asia Farmer Moore

Oakwood Cleaners in Hermitage is the absolute best! They steamed and prepped my wedding gown for my big day and it looked so gorgeous! I was so happy it brought me to tears! Please visit Oakwood Cleaners in Hermitage for all of your dry …

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Response from business owner

Oh Asia, thank you so much for your wonderful review of our services. We are so happy for you and wish you the best in your future years! ~Rhonda

via Google
Tonia Trussell Martin
Tonia Trussell Martin

The staff was very friendly and took time to explain what would take place on my dry cleaning service. They also stayed in touch with me. I will definitely be back.

Response from business owner

Thank you, Tonia! We're happy to know you were so well taken care of and look forward to serving you again soon.

via Facebook
Wanda J
Wanda J

Thank the Young Guy that takes our cloths at the door he is the Great!! Thank the one that takes Great care of our Cloth and shoes you all are the Best around!! Thank you all for being trusted as far as if we leave something in our pockets…

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Sally Plemons
Sally Plemons

They cleaned and repaired a 60 year old christening gown and a 122 year old christening cap, and they did an amazing job. I highly recommend them, and will use them again, because they are trustworthy and do excellent work.

Response from business owner

Sally, it is always so special to be able to restore vintage items such as yours and to be trusted with something that is 122 years old! Thank you so much for the trust and for the wonderful review. My best, Rhonda

via Google
Rhonda Prevatt
Rhonda Prevatt

I’ve used Oakwood for years! From cashmere to Sequins they handle it all with great care! Only cleaners I use.

Response from business owner

Thank you, Rhonda! It's always our pleasure serving you, and we so appreciate your continued support over the years.

via Facebook
Rukmin Walpole
Rukmin Walpole

I needed a child's dress pressed for an event and Oakwood did a great job. I was worried they wouldn't be able to help, but it came out great and was a decent turn around time. I would definitely go back for other needs

Response from business owner

thank you for taking the time to review us Rukmin. I am glad we were able to help you. Rhonda

via Google
Stacy Duerson
Stacy Duerson

Very friendly staff, timely, and they took great care of my garment.

Response from business owner

Thank you so much for the kind words Stacy! I hope we can help you again soon.

via Facebook
Stacy Duerson
Stacy Duerson

Very friendly staff and very efficient

Response from business owner

Thank you so much for taking the time to review us Stacy. I will share this with our staff. ~Rhonda

via Google
Raymond Bluth
Raymond Bluth

Carl, my delivery person, makes accommodations for me and I’m always glad to see him. I trust them with my finer clothes

Response from business owner

Thank you so much Raymond! We strive to offer the best and Carl certainly does a great job. I will share this with him and the staff! ~Rhonda

via Google
Moto Mike
Moto Mike

More expensive and worth every penny. Service and quality are second to none in the Nashville area.

Response from business owner

Thank you Mike for the recommendation. We are thrilled that we meet your expectations and look forward to our continued partnership to take care of your garments! ~Rhonda

via Google
Teri Hendricks
Teri Hendricks

They’re friendly and are the best dry cleaners In Nashville!

Response from business owner

Thank you so much Teri! We look forward to seeing you soon. ~Rhonda

via Facebook
Wayne A. Turner
Wayne A. Turner

We have had the pleasure of Oakwood Cleaners service for a number of years. It has consistently been a superior service! Will continue to bring our dry cleaning needs here.

Response from business owner

Thank you, Parenthios! It's always a pleasure serving you, and we greatly appreciate your continued business. We look forward to seeing you again soon!

via Facebook
Mitchell Gallinger
Mitchell Gallinger

Excellent service along with excellent cleaning!

Response from business owner

Thank you, Mitchell! We strive for excellence in all we do and are so glad to know we met that standard for you. We appreciate your business and look forward to serving you again soon.

via Facebook
Kimber Mcnitt
Kimber Mcnitt

I have taken two bedspreads to them and they have done an excellent job on both! They also took great care and went beyond what they needed to on one of them!

Response from business owner

Thank you so much Kimber, for taking the time to review us! I am so glad we were able to help you with your bedspreads. We look forward to seeing you again soon. ~Rhonda

via Google
Lorri Gillock- Cordelli
Lorri Gillock- Cordelli

Such great service! Certainly my partner in spills!

via Facebook
Rosemary Vitta Fedele
Rosemary Vitta Fedele

My granddaughter wanted to wear her mother’s 30 year old Communion dress and veil for her Communion in May. I offered to buy my granddaughter her own dress but she insisted on wearing her mother’s dress. The dress has a lot of lace and …

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Response from business owner

Thank you so much Rosemary! As I told you, this story gives me chills. We cannot wait to see the pictures. Thank you so much for sharing this. It is so rewarding to have results like your when doing a restoration!

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Barbara Rego
Barbara Rego

Large, thick mattress cover cleaned professionally.

Response from business owner

Hi Barbara. Thank you so much for the 5 star rating. I am so glad we were able to take care of your thick mattress cover. ~Rhonda

via Google
Heidi Goforth
Heidi Goforth

I had my 2 pair of slacks cleaned and pressed and a sweater cleaned as well. They were very nice and professional. The clothes actually looked better than when I actually bought them. I am very satisfied and will definitely use them again!

Response from business owner

Hi Heidi. Thank you so much for your kind words as they do help others when trying to make a decision on a dry cleaner. We look forward to helping you again soon. ~Rhonda

via Google
Brent Fenton
Brent Fenton

Drive in service

Response from business owner

Thank you so much for the 5 star rating Brent! We love that we can offer drive in service at our Hermitage location. ~Rhonda

via Google
Claudia Fox Burns
Claudia Fox Burns

The Oakwood staff take great care, especially if there is a spot on your clothing. I’ve even been called and asked if I knew what type of spot was on a particular piece of clothing so they could get the spot out without harming the fabric…

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Response from business owner

Claudia, thank you so much for taking the time to write about us! Yep, the origin of those spots really helps us be successful in removing them. We look forward to continuing to take care of your dry cleaning and laundry needs! I will share your thoughts with our staff. ~Rhonda☺️

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Sarah Elizabeth Hooker
Sarah Elizabeth Hooker

Oakwood is simply the best! The only cleaners I would trust with my leathers, velvets and best clothes.

via Facebook
Tanna Hannold
Tanna Hannold

This is by far the best dry cleaners I have ever used. Their pick up and delivery program makes it super convenient too!

Response from business owner

Thank you so much Tanna for taking the time to review us. We love being able to offer our Free pick up and delivery especially during these times where the virus is so prevalent as it helps folks stay safe while still getting their items cleaned!

via Google
Beth Wilburn
Beth Wilburn

They did an excellent job cleaning & preserving my daughter’s wedding dress. They took their time explaining everything and were very clear in how to store & care for the dress.

Beth

via Facebook
Lavantre Goins
Lavantre Goins

Whatever you Pay its worth every penny!!They are the bomb.com !!

Response from business owner

Oh my gosh Lavantre, thank you so much for that outstanding review. We look forward to continuing to help you with your laundry and dry cleaning.

via Google
Rebecca Culp Smith
Rebecca Culp Smith

The best dry cleaners I’ve ever used. I recommend them highly. Pricey but well worth it! Very professional.

via Facebook
Andy Currey
Andy Currey

I recommend Oakwood Cleaners because they take extra care with my Brooks Brother’s button down shirts which are too expensive to send anywhere else!

via Facebook
David S
David S

Excellent job on product and great service

Brad Guthrie
Brad Guthrie

Very professional staff and they do excellent work. They’re very careful to inspect clothing during the in-take as well as before it is released to the customer. Prices are a little higher than most and the turn-around for clothing takes …

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Response from business owner

Hi Brad. Thank you so much for taking the time to review us. We really appreciate your comments and know they will help others when choosing a dry cleaner. ~Rhonda

via Google
Georgette Mogish
Georgette Mogish

My clothes always look perfect. Most importantly they don’t use harsh chemicals.

Response from business owner

Thank you, Georgette! We pride ourselves on quality service, quality cleaning, and our commitment to minimizing our carbon footprint, and we're so glad to know you see the same value in our offerings. We look forward to serving you again soon!

via Facebook
John W
John W

Another excellent job by Oakwood Cleaners! You simply drive up and your clothes are received by a professional check-in person with receipts for your dry cleaning! Jerimiah was that person for my contact! Great job! Thank you all

Beverlee-Ann Hiltz
Beverlee-Ann Hiltz

Great customer service and exceptional dry cleaning.

Response from business owner

Thank you, Beverlee-Ann! We appreciate your business and look forward to serving you again soon!

via Facebook
Mike Armstrong
Mike Armstrong

Good work on some stained shirts.

via Google
Eva Pierce
Eva Pierce

I took my winter dress coat to be cleaned. There was an initial question on the cost and time it might take. They communicated all this to me and asked if I was okay with it before they did anything with the coat. Then surprisingly the got …

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Michael Jarrett
Michael Jarrett

Great service, at a great price!

Response from business owner

Thank you so much for your review Michael! We certainly appreciate you. ~Rhonda

via Google
Lori S
Lori S

Excellent

And the lady who checked me in awesome and the gentleman who did me out very nice

Walter Choate
Walter Choate

No other cleaners in town takes better care of your clothes. And the personal service is outstanding.

Response from business owner

Thank you so much Dr. Choate for taking the time to review us. We appreciate you! ~Rhonda

via Facebook
Ruth J
Ruth J

My blazer looks amazing I know the people who handled it treated it well. I will recommend you to anyone and especially special needs fabrics.

Adam Price
Adam Price

Pricey but gets the job done

Response from business owner

Thank you for taking the time to review us Adam!

via Facebook
Angela S. Powers
Angela S. Powers

They do an incredible job on ties, they look brand new.

Response from business owner

Thank you, Angela! We're so glad to hear you were pleased with our services, and we hope you'll come back and see us again soon!

via Facebook
Thomas Saunders
Thomas Saunders

I gotta say my first experience, with this company was not so good. Make a long story short I had a patch sewn on. And it was put on wrong. Fast forward even more they did make it right by going above and beyond for the customer. Thank you.

via Google
Linda Birkner Staley
Linda Birkner Staley

Took a Burberry trench coat for cleaning of unknown stains. Oakwood worked their wonders and the coat looks good as new. They were very diligent in keeping me advised of the potential issues related to getting the stains out. Thankful for …

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John Humbracht
John Humbracht

If you have a difficult stain or need something done right, these guys are worth every penny

via Google
Arress Deuce
Arress Deuce

I've got no problem with Oakwood. They've always done me good and my outfits are fly when I get em back. I've been using them for a long time. Good staff, good business.

via Google
Keith Johnson
Keith Johnson

Very nice people.

via Google
Blair Wernick
Blair Wernick

Oakwood Cleaners did an impeccable job on cleaning and preserving my wedding dress! For a fair price, they were able to transform my dress from the mess that it was at the end of my wedding night. I was so impressed with the packaging my …

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Rick Dee Dee Lunsford
Rick Dee Dee Lunsford

Being retired, I do not need much dry cleaned, but now that I go on several cruises a year, Oakwood Cleaners is the best and only place I trust my clothes!!!! No odor, perfect quality and excellent customer service!!!

via Facebook
B Mann
B Mann

Great dry cleaners. Always clean and ready when they say.

via Google