Customer Service

AN HONOR FOR OUR OWNER

AWGS Logo

Members of the Association of Wedding Gown Specialists (AWGS) met February 28-March 3 in Nashville, Tennessee, to discuss marketing strategies with wedding industry experts, tour the plant of Oakwood the Greener Cleaners owned by AWGS members Alan and Rhonda Wernick, and elect officers.

A highlight of the meeting was the presentation of the ninth annual Jack Barth Memorial Award of Excellence.  Initiated by Linda Stokes-Barth in remembrance of her late husband and his achievements in the dry cleaning industry, the award recognizes a member of the Association of Wedding Gown Specialists for advancement, promotion, and development of industry standards for wedding gown care and for outstanding contributions and service to the Association and its members.

Accepting the Barth Award
Accepting the Barth Award

This year’s honoree, Rhonda Wernick, is co-owner of Oakwood the Greener Cleaners in Nashville, Tennessee.  As AWGS president Kermit Engh noted when he presented the award, “I first met our winner a number of years ago and have developed a friendship and deep respect for her business and her contribution to our association.”

Oakwood, already a member of AWGS, Leading Cleaners International, and Methods for Management when Rhonda Wernick and her husband Alan took over in 2011, benefits from both Alan’s expertise in business finance and software development and Rhonda’s creative art profession.  Rhonda’s special talent as a professional artist is evident everywhere at Oakwood and walking into either of the two Oakwood locations is like walking into a living room complete with comfy chairs, her own beautiful artwork and a friendly, family-like atmosphere.  Overall the Wernick’s have not only maintained Oakwood’s reputation for excellence but also taken it to an even higher level of couture cleaning and customer service.

Immediately drawn to the bridal side of the business, Rhonda has attended every AWGS meeting since 2011, served on the Board of Directors 2014-2017, and is quick to welcome new members via the AWGS discussion forum.  On the forum she often shares inspiring photos of special projects such as turning a vintage wedding gown into a unique christening gown.  She also shares ways to enhance the bride’s experience at the counter.  “We like to make a bride feel like she is the only one in the store,” says Rhonda, and each bride also receives a special keepsake when she takes her gown home–Rhonda’s hand-painted sketch of the gown.

In addition to managing Oakwood’s bridal business, Rhonda operates both DancingArt.com and BuyArtByRhonda.com.  She also gives back to her community with 9 years of service on the board of trustees of the Nashville Gordon Jewish Community Center and in many other ways including chairing and originating art events such as Nashville Temple Arts Festival and Art on the West Side.  In 2017 she was the featured artist at Art on the West Side.

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A VINTAGE GOWN STORY

Do you have your grandmother’s wedding gown and wondering what in the world to do with it? I was preserved well but had a few brown spots, probably old sugar stains. Here is what one Mother-in-law/Daughter-in-law duo decided to do.

This beautiful vintage gown came to us for spot cleaning so it could be transformed to a Christening Gown. Our first reaction was –

“But it is such a beautiful gown and should be worn!”

Back & Front of Vintage Gown

Our production manager was able to get rid of the spot right in the middle of the area that they wanted to use for the front of the Christening Gown. Now for the transformation.

When Mother-in-law and Daughter came back to see the results they were thrilled. They met with our owner and our seamstress and discussed what they envisioned the Christening Gown should look like and even had a sketch to go by. Our seamstress got to work with some sketches of her own based on what they discussed.

Christening Gown Design Sketches

After more conversation our owner created a digital layout and also supplied them with an original watercolor of the design.

Digital Design Layout

Watercolor of Christening Gown Design

Now for the fitting. The baby was brought in for measurements. Adjustments were made to the design, patterns were created and the creation was made! A custom cross was embroidered and brought to our seamstress for insertion at just the right place.

 

Beautiful Back-lit Christening Gown

Christening Gown on Disply

Baby Portrait by Ashely FarmerWe could not be more thrilled to have been given the opportunity to partner with this family in creating an heirloom to pass down from generation to generation. It is so special to share in the joyous occasions of our customers. We offer our thanks to this Mother-in-law and her daughter-in-law, the father and the rest of the family for allowing us to share this special story with you.

Photo Credit for portrait: Ashely Farmer Photography

At the Christening Ceremony

Your Memories Preserved

I so enjoyed my interview with Geny’s Flower & Bridal about our Wedding Gown Preservation process. Here it is:

http://blog.genysflowersandbridal.com/wedding-dress-preservation-right-here-in-nashville?utm_campaign=Wedding+Dresses&utm_content=58870406&utm_medium=social&utm_source=facebook

FURRY FRIENDS IN NEED

When my husband Alan and I took ownership of Oakwood Cleaners 6 years ago, I immediately wanted to show support for un-placed animals. I implemented a program called “Cuddles for Critters” which re-purposes used blankets and such for animals at rescue shelters. It seemed like a perfect partnership to help AGAPE with their endeavors to help lost dogs in need of forever homes. When given the opportunity to sponsor a dog in need we were thrilled to accept the challenge. Please help us help “Blaze” get the medical attention he needs so he can be placed in a forever home. We will be donating a portion of June income from your dry cleaning and laundry to AGAPE so that the vet bills for blaze can be taken care of.

BONUS! Blaze will be autographing his picture with paw prints so bring your dry cleaning, bring the family, meet Blaze and get a personalized autographed picture!

COOL SPRINGS LOCATION | 2000 MALLORY LANE | JUNE 10, 2017 – 12PM TO 2PM
NASHVILLE LOCATION | 73 WHITE BRIDGE ROAD | JUNE  21, 2017 – 3PM – 5PM

HOLIDAY STAINS

LEAVE YOUR HOLIDAY TABLE LINEN STAINS TO THE EXPERTS

Your guests have come and gone…
you are left with stained table linens, grease from cooking on your favorite blouse or slacks, what do you do?

Enjoy the tips below on how to take care of those wine stained table linens, or better yet, what not to do.

  1. The tiniest bit chlorine bleach placed directly on a stain will degrade the fibers and leave a yellow stain.

    table-cloth
    Table Linens with Wine Spill
  2. Do you have grease stains? (ex. gravy, butter, salad oils, etc.) Don’t set them with hot water wash and drying.  They need a degreaser – bring it to us.
  3. Red wine stains must be neutralized for complete removal, chlorine bleach will not do the job.
  4. Coffee with milk and sugar is a combination stain that if left untreated will oxidize and become permanent.  It will carmelize – leaving an ugly brown stain.
  5. Never delay bringing your holiday table linens in for professional care to complete stain removal, cleaning and pressing. 
  6. And most importantly, if you or your guests drip, dribble,  the best DIY stain treatment is GENTLY SCRAPE EXCESS, BLOT, NEVER RUB.

Oakwood Cleaners is at your service to take care of your holiday spills and stains. Just bring it to us and let us do the rest.

WE WISH YOU SAFE TRAVELS, WONDERFUL FAMILY MEMORIES, AND A VERY HAPPY HOLIDAY SEASON!

BE SPOT SAVVY!

Wine on Raw Silk
Wine on Raw Silk

It is holiday party time!

Let’s face it, juggling a drink and buffet plate is no easy feat. Add to that the jostling and maneuvering inherent at any party, and the chances of a spill or stain increase dramatically.

Spilled wine on silk dress
Spilled wine on silk dress

We’ve said it before, but it bears repeating: what do you do when your favorite outfit gets a wine, soda or dipping sauce stain?  As little as possible.

Water, club soda and even ‘miracle’ stain removal products will generally do more harm than good.  They will disturb sizings, cause rings and in some cases pull the color in dyes.  Rubbing a stain creates friction which will abrade the fibers and cause irreparable harm.  The fact is we can probably remove the stain safely, but there’s little we can do about dye disturbance, rings and fiber damage from abrasion.  So, what should you do?

Follow these simple, non-destructive steps –

– gently remove any excess

– place a clean white cloth UNDER the stained fabric and blot from the top with a clean white cloth

– NEVER RUB a stain

 – bring the item in promptly for cleaning

Tablecloth with wine spill
Tablecloth with wine spill

Stains will oxidize and set if left untreated for any length of time.  The alcohol in liquors and wines can pull color.  So in the case of spots and stains, haste does not make waste.  The quicker you bring the item in for cleaning, the more likely the stain removal treatment will have a favorable outcome.

As always, if you have any questions about stain removal or garment care, ask us.  We are happy to share our expertise with you.