Have you ever wondered what you just dropped off at your favorite dry cleaners? Maybe you went on vacation and brought everything in upon returning. Maybe you missed your weekly visit and things just piled up. If you are like me, you just drop your things off, or just put the pile in your route bag and forget about them until you get them back. Did you get everything you thought you should? Do you remember what you sent in?
Some people (organized ones mind you), might make a list. I had a customer come in the store the other day who had a wonderful solution!!
Almost everyone has a smart phone these days, or at least a phone with a camera. This customer has started taking a picture of her clothes when she drops them off. I thought this was a great idea! This not only helps you remember what you dropped off, but will also help the dry cleaner locate a piece of clothing in the off chance it is not there on your pick-up or delivery day. Another helpful note – make sure the customer service representative either scans your clothes into the computer in front of you or matches up your ticket numbers to the receipts on the clothes. So many times customers have the same last name, sometimes the same first and last name. You want to make sure you are getting back YOUR garments.